Privacy Policy

Privacy Policy

Bank Donation®

Bank Donation® (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our digital donation and fund-management platform (“Platform”).


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Date of birth (if required by law)

  • Government-issued identification (for verification and compliance)

b) Organizational Information

  • Organization name and registration details

  • Authorized representatives

  • Compliance and verification documents

c) Financial Information

  • Payment method details (processed securely by third-party payment providers)

  • Transaction history

  • Donation amounts and timestamps

d) Technical Information

  • IP address

  • Device and browser information

  • Log data and cookies


2. How We Use Information

We use collected information to:

  • Provide and operate the Platform

  • Process donations and transactions

  • Verify identity and prevent fraud

  • Comply with legal, regulatory, AML, and KYC requirements

  • Improve platform performance and user experience

  • Communicate service-related notices

We do not sell personal data.


3. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

  • User consent

  • Performance of a contract

  • Legal and regulatory obligations

  • Legitimate interests (security, fraud prevention)


4. Sharing of Information

We may share information only with:

  • Trusted payment processors and financial partners

  • Compliance, identity verification, and fraud-prevention providers

  • Legal or regulatory authorities when required by law

All third parties are required to protect data and use it solely for authorized purposes.


5. Data Security

Bank Donation® uses industry-standard security measures, including encryption, access controls, and monitoring, to protect personal and financial data. However, no electronic transmission or storage method is 100% secure.


6. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements


7. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data (where legally permitted)

  • Restrict or object to processing

  • Withdraw consent

Requests can be submitted through official support channels.


8. Cookies and Tracking

We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. You may control cookies through your browser settings.


9. International Data Transfers

Data may be processed or stored in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place in accordance with applicable data-protection laws.


10. Children’s Privacy

Bank Donation® does not knowingly collect personal data from individuals under the age of 18.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform, and continued use constitutes acceptance of the updated Policy.


12. Contact Information

For privacy-related questions or requests, please contact Bank Donation® through official support channels.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience Learn more